Privacy Policy

This Privacy Policy forms part of our Terms and Conditions. You can read the full Terms and Conditions here.

This Privacy Policy applies to all information collected by the OBJECT ROOM via our physical store and/or via our websites.

the OBJECT ROOM recognises the importance protecting the privacy and follow all of the requirements outlined in the Privacy Act 1988 (Australia) related to the collection, use, or disclosure of personal data.

By the use of our websites, you agree to the collection, use and disclosure of the information you provide to us as disclosed in this Privacy Policy.

If you do not agree to any of the provisions of this Privacy Policy, you should not use our websites or any of our services. If you have any questions or concerns, you can contact us by e-mail, postal mail, or phone.

We aim to provide you with the best possible service and the best in-store and online experience. In order to do this, we may ask you for personal information. This may include personal information such as personal and/or business name, residential or business and/or postal address, email address, post code, gender, age and date of birth, signature, phone number, proof of identity, purchase history, photograph or video surveillance recording of you if you are physically present in our stores, and any other information you may provide to us from time to time. This information will be held in our systems securely and used only for the purposes mentioned below.

the OBJECT ROOM appreciates the importance of security and the privacy of our customer’s personal information data. We will never pass on or sharing your personal information data to another individual or company, without you first expressing permission, unless we are otherwise required or authorised by law. Neither would we sell, nor rent out your personal information data.

Please note: We do not collect or store any payment card, e-wallet or bank account information on our database.

How We May Use Your Information

the OBJECT ROOM collects personal information data primarily to offer better customer service and to improve communications with our customers.

After you have provided us with your personal information, we may at times contact you with information about the OBJECT ROOM and our products and services, for example, new stock arrivals or promotions that may be of interest to you.

We may use other service providers to send newsletters emails that you have agreed to receive. For your security, these service providers are bound by our non-disclosure agreements or other contractual arrangements to provide privacy protection for your information.

We may also contact you by email, postal mail or phone to provide customer support. This may include updates, progress or any related matter to your order made in-store or online.

For online and in-store orders that require shipping, your information may also be passed to our shipping companies for the necessary process to get your order delivered.

We would never disclose any personal information about you without your consent; unless we are required to do so by law or regulation with the authorities.

Your Information Is Your Business

Should you require it, we can inform you of the information our database holds about you. To access this information, simply contact us via email, postal mail or phone.

To protect your privacy and security we will also take reasonable steps to confirm your identity before releasing this information or making any changes to it.

Should you wish to have any information removed from us at any time you can do this by contacting us, and outlining what information you would like removed from our database.

Please be assured that your payment card, e-wallet or bank account details will never be held by us.

Opting Out of Our Newsletters

the OBJECT ROOM will periodically send you newsletters only if you have subscribed using the sign-up forms online or in-store, or if you have at some stage checked the box during your online purchase process.

If you no longer wish to receive newsletters from us, you can unsubscribe by clicking on the link in the footer of the email or on our Unsubscribe Newsletters page. Alternatively, you can contact us via email, postal mail or phone.

Links to Other Websites and Services

the OBJECT ROOM may provide links that you may be interested in, including links to social media sites such as Facebook, Instagram, Pinterest, and X (Formerly Twitter), as well as other services to enhance your experience whilst using the OBJECT ROOM websites, which includes Australia Post, Facebook Messenger, Facebook Shop, FedEx, Google, Google Ads, Google Analytics, Google Merchant, IFTTT, iMessage, Instagram Shopping, Lightspeed, Lightspeed Payments, LINE, LINE Ads, MailChimp, PayPal, Shop by Shopify, Shop Pay, Shopify, Shopify Payments, Shopify Ping, Tidio, TNT, Vend, WhatsApp, Xero and YouTube. These social media sites and other service sites may set their Private Policies and Cookie Policies. You may find out more about these policies on the relevant websites.

the OBJECT ROOM is not responsible for these websites or services, which have their Privacy Policies and Cookie Policies, which you may be subject to. When visiting our presence on social media or other tools, you will be subject to those websites’ Privacy Policies and Cookie Policies.

If you visit our websites through a link from another website, you may be subject to that website’s Privacy Policy and Cookie Policy as well. If you choose to explore these websites and services, we suggest that you carefully review their individual Privacy Policies and Cookie Policies.

Cookie Policy

the OBJECT ROOM has included information about our use of cookies in a separate Cookies Policy that forms part of this Privacy Policy, as well as in our full Terms and Conditions. You can read the full Cookie Policy here.

Privacy Policy Update

the OBJECT ROOM may at times make changes to our Privacy Policy. For this reason, we recommend that you refer back to this page from time to time.

If this update occurs, we will post the new policy on our websites. Once posted, the new policy will go into effect immediately, replacing any previously stated policy. Your continued use of our websites constitutes your consent to the revised Privacy Policy.

English is Our First Language

This Privacy Policy may be translated into other languages for your convenience. If there is any inconsistency or ambiguity between the English version and the other language versions, the English version shall prevail.

Here for You

the OBJECT ROOM websites are here for you to enjoy, and to purchase from our great range of unique objects for you and your home. Should you ever wish to discuss anything regarding our policies or Terms and Conditions, or to enquire about your personal information data that we may hold, just contact us – we are here to help.

How to Contact Us

Should you wish to contact us, you may do so by e-mail, postal mail, or phone.


534 Chapel Street, South Yarra

+61 3 9638 0767

Updated: 23 JAN 2024